Banking is a sector that needs highly robust and secure management systems to manage daily banking processes and special requirements for a large customer base. Based on the volatile market conditions, an automated software system would enhance performance and efficiency.
With over a decade of experience in various banking software solutions (portals, intranets, mobile apps, CRM, etc.).Czario manages their successful implementation, integration, testing and deployment while providing augmented support.
Decreased level of customer trust because of system breaches
Our platform-centric, bespoke banking solutions serve the distinct needs of corporate and retails banking. We offer implementation, integration, testing, deployment, and support for a large network of banks.
Customer internet banking responds the ever-growing customers’ needs for secure and seamless access to their banking accounts.
Whether you want to implement a solution from scratch or update an obsolete software, Czario will provide you with rich functional scope, highly responsive code, and ensure the implementation of the best online banking practices.
Bespoke internet banking solutions let your clients enjoy the following benefits:
Provide your customers with the complete range of full-fledged banking services on their phones.
Backed by more than a decade of experience in mobile app development, we help you implement custom mobile banking software tailored to your specific needs. Our software solutions vary from basic to advanced mobile banking apps with modern-day functionalities like personal financial management, loyalty program integration, personalized bank product offering, augmented reality, and more.
We help build secure, convenient and user-friendly co-working environments and dashboards for your customers with customized portals and banking solutions created from ground zero.
Our experts let you create B2C banking portals for ongoing communications and long-term relationships with your customers, or B2B portals with role-based content personalization, multiple logins for customers/employees, clear portfolio management, financial planning and other custom functions.
Use strong capabilities of Dynamics 365 and Salesforce to enhance generation of customer-related data and effectively communicate with both prospects and current customers.
With 11 years in CRM consulting, ScienceSoft can boost your effectiveness in various customer-facing activities such as:
Increase customer engagement with your brand across multiple product lines by,
Tap into customer trends and liquidity forecasts, drive revenue and mitigate risks by converting raw data into actionable, reliable, consistent, and fruitful insights.
Data management, profiling and targeting which uses data from activities, updates, system interactions, and ATM transactions to view balances, make product offerings, evaluate credit scores, and more. We design databases that bank on the capacities of AI and deep learning to store information about account openings and closures, deposits, withdrawals, etc. to analyze and predict customer behavior. Using this information, banks can create targeted offers and provide superior customer experience.
Customer analyticshelps analyze customer interactions, transactions, and inputs (surveys and reviews) and define their preferences. This helps categorize customers based on segments and track profitability. The high-potential and high-performing customer segments can be identified and strengthened.
Sales and marketing automation in CRM ensures that your long-term and immediate goals and deadlines are met while focussing on marketing and sales campaigns. For example, marketing specialists can automatically segment customers based on their transaction history, account balance and other significant attributes and design effective products that will be recommended by the banking system automatically. Thus, tailored e-mails, phone calls, social media posts, events and campaigns can be devised to get better visibility into the customers’ requirements.
Workflow management CRM solutionshelp managers automate workflow processes such as tasks, alerts, escalations, calendar events and other activities to define all requisites for successful deal closing. CRM will automatically recommend an action plan to increase employees’ productivity. Bank managers can use data logged in the system to track employee/departmental performance.
The Risk management CRM softwarecan be utilized by bank representatives to identify unreliable customers or banking system glitches with a high-risk behavior such as late payments, low credit score and other triggers that can help them proactively identify frauds and take proactive action.
Customer satisfaction and loyalty management modules help banks use CRM to better devise customer retention strategies, shape pricing policies for certain customers and analyze their impact on overall customer satisfaction levels. Banking CRM helps to obtain refined visibility into customer preferences/opinions and helps provide superior advisory services that improve wallet share and loyalty.
Fraudulence and unsolicited invasion of privacy are two threats that haunt the banking and financial sector. With our modern and robust solutions, we not only help you detect frauds but also protect from the impending damages.
Based on our analysis of security challenges for banks and financial institutions, Czario has developed a Qradar-based solution to help our clients combat fraud.
We offer solutions for the following types of fraud and more:
IBM’s QRadar SIEM is our key component that enables us to nab more than 40 types of frauds
Why Choose Czario for your ATM security and Information Protection?
ATM network audit and infrastructure analysis to identify design and security level shortcomings and network coverage
Call us today to learn more about the wide range of banking solutions that we provide to top banking establishments and fintech companies and get your current system evaluated for free.
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