Retail is all about meeting the customer expectations and leveraging their experience with a brand. Czario helps redefine the shopper experience with digital solutions that are rewarding.
We design and deliver a fresh digital perspective that helps retailers in exceeding expectations, earning customer loyalty and rewiring the supply chain.
With AI, IoT, and machine learning, we add the element of predictability and real-time analytics to your solutions. Our RPA-based solutions enhance the quality of customer interactions with your business while exploring the full potential of online retailing or E-tailing to the fullest.
We help you come up with unique digital offerings that entice and encourage customer investment in your products and services with our consulting services.
We let you understand the following:
Digital channels are instrumental in helping retail businesses generate strong revenue growth from high percentage of sales. Czario helps traditional retailers adopt digital strategies and experiences to exercise dynamic growth in the digital economy. ‘Personalized’ shopping experiences can be explored to the fullest with the help of our digital retail solutions team.
Maximize customer satisfaction by improving service quality, leveraging personalized experiences and profits and meet changing demands amid increased competition and complex supply chains.
From loyalty and CRM to workforce management solutions, we help you tap on the best channels to deliver exceptional customer experiences. In addition to basic POS and WFMS services, we can implement next-generation customer touchpoints like personal shopping assistants, e-kiosks and digital signage.
Czario’s digital retail experts help businesses find the right path to Omnichannel adoption for their brand, by counting in their customers, competitors and physical and digital assets.
Our consulting and expertise spans over,
We add value to your merchandizing value chain, including retail information management, merchandise financial planning, category management, product segmentation, customer profiling, assortment and space planning, pricing and promotion planning.
Czario helps retailers rethink the store experience to create more engaging and rewarding shopper experiences. We offer a wide variety of solutions for online and physical stores including:
We help clients solve complex supply chain issues, delivering value and obtaining savings along their transformation journey. We help you engineer and design an integrated supply chain that can create a retail experience without boundaries, and help your organization stay relevant to shoppers.
Our supply chain consulting and services span:
We partner with Oracle Retail, SAP, and IBM to enable our global delivery and implement the best practices that help you get the highest quality solution delivered in the most cost‑effective manner.
Czario helps optimize merchandising, increase supply chain efficiency and generate product mix forecasts for better customer retention and cost savings.
Discount stores often have tight cost constraints which is why the inclusion of retail technology is necessary to revive business opportunities based on market trends.
We custom fit the capabilities mentioned above to the needs of discount stores.
The razor-slim margins of supermarkets and grocers keep them on the competitive edge. Since volume influences everything, distribution and warehouse management optimization is critical to success. Real-time inventory management, visibility, and stock replenishment are key areas that need timely attention.
Cloud-based and mobile-based solutions, and analytics and social media channels help keep customers loyal. Czario provides the best scalable business model(s) for retailers that are flexible and guaranteed when it comes to customer experiences and building the customer base.
For concept stores and E-retailers with special requirements, we engineer new IT solutions that can outsmart mass-market retailers.
In niche marketing, nimble stores and discount plans help in keeping up with retail competition. Smarter operations on a more globalized level is possible with the solutions that we offer.
Our consulting and expertise spans:
Czario helps convert retailing pain points to business opportunities with adaptive solutions.
Personalized and connected shopping environments keep customers engaged and enthusiastic. By creating ambient, context-sensitive, and predictive digital solutions, we create environments that invite, engage, and retain.
By leveraging the Internet of Things, machine learning and artificial intelligence, we enable you to understand, track and react to the customer’s path of engagement within the physical environment, resulting in meaningful shopping experiences that increase brand loyalty, conversion and order value. By investing in human-centric designsthat are backed by process automation, data-driven platforms, advanced analytics and technology integration, you get a definitive and long-term solution to your retailing challenges.
Understanding who the most profitable customers are or which are the most lucrative plan/promotional activities and investing accordingly.
We connect unique experiences to customer needs with focus on your brand. We help you empower your workforce with digital tools to understand the customers they’re serving.
We give your existing solutions and IT landscape a makeover with the best in technology. Czario gives you value-adding digital capabilitiesand applied intelligence, allowing technology to transform your business.
We cater to the entire retail ecosystem, supporting client businesses across physical and digital.
As consumers expect a truly omnichannel experience, we respond to this by helping brands with consistent and personalized service platforms at different stages of retailing.
Our CXM solutions reflect the industry’s current landscape and support integrated experiences across consumer touch points like web, POS, mobile, click & collect and social.
CRM and marketing automation is handled by developing personalized and strong relationships with complete, actionable customer data at hand.
Loyalty programs include implementing customer retention strategies through СRM-powered management of loyalty schemes across in-store, web and mobile channels.
In-store experience merges next-gen technologies with your physical outlets and digital platforms, including integration of POS terminals and mobile devices.
We deliver scalable solutions that meet consumers’ requirements, facilitate their engagement, secure shopping experience and supply operational analytics software for marketing and sales.
E-stores include the building of virtual storefronts with slick online catalogs for a large number of SKUs and single-click purchases.
Online shopping cart enables secure transaction processing with a broad selection of payment gateways.
Integration provides connectivity to your ecommerce module with the entire line-up of enterprise systems (ERP, CRM, back office and more).
mCommerce offers mobile shopping for consumers across a variety of devices and locational preferences.
We enable real-time visibility into every stage of the supply chain, from manufacturing to checkout.
Supply chain management module involves automating the buying and selling processes that cover inventory management, store operations and financials.
Private label product management supports the management of relationships with manufacturers and monitoring products throughout their lifecycles.
Trade promotion management module helps gain complete control of planning, execution and analysis of trade promotions at every outlet.
E-collaboration makes remote collaboration possible between buyers, vendors and private label manufacturers.
Enterprise mobile apps empower your staff with role-specific mobile solutions for a real-time access to work-critical functionality.
We help you make informed decisions based on rich analytics and key data procured from your IT ecosystem and customer touchpoints.
Data warehousing and master data management puts together a single version of truth by cleansing and integrating your data from multiple distributed sources.
OLAP cubes handle careful combinations of relevant metrics on customer behavior, inventory, operations, finance and more from the standpoints you require.
The reporting module provides users with interactive reporting dashboards that can be tailored to their particular role.
Predictive analytics help tap into customer trends and demand forecasts with meaningful data that is business-generating
We help you maintain compliant card processing and enable advanced fraud management.
Security Information and Event Management (SIEM) offers real-time monitoring of internal and external security events for effective threat prevention.
Identity and access management helps secure and control role-based access to your data assets.
Penetration testing is key to identifying and investigating your system vulnerabilities by means of preventive hack attacks.
Our technological competencies cover the full cycle of retail software development services:
We engage business analysts, software consultants and engineers, graphic designers and quality assurance professionals to derive customized Retail IT solutions for different types of businesses.
Our strategic relations with the technology leaders open avenues of opportunity for us and help us simplify implementations for our customers.
With Czario’s retail solutions for reporting and advanced analytics, an average purchase value increase, vendor selection optimization and placing business to omni-channel rails is simplified.
To banish uncertainties, we include the following features into our solutions:
Czario offers comprehensive modelling and advanced data analysis to help retailers find fast and accurate answers to their business questions.
We build insightful and succinct reports (using Microsoft Power BI, Tableau, MicroStrategy, QlikView, Kyubit BI, Sisense, Oracle BI, Microsoft PowerPivot, Microsoft PowerView and other technologies) to help you understand the current position of your retail business and provide information for further improvements. These include:
We offer high-grade infrastructure services from hardware consulting and obtaining software licenses to data warehouse creation.
Czario has been the leading software and consulting provider for digital retailing. We have been successful by creating retail CRM software that is more than a collection of disparate customer profiles.
For the last decade, our customers have been witnesses to how we have empowered historic retail brands, premium car dealers, multinational FMCG companies and disruptive digital brands that all acknowledge the growing power of consumers.
We leverage the power of customized Salesforce and Microsoft Dynamics 365/CRM for retail to pull together a holistic, easily manageable portfolio of your customer relationships across multiple retail channels.
Get your retail CRM system integrated with your ecommerce platform, website, store software, social media and mobile applications to recognize and reward your customers personally based on their purchase history.
We help integrate your CRM with your customers’ loyalty program plans to make use of rich
Leverage your sales potential with effective contact management, referral programs, highly targeted content and personalized email marketing for each of your customers, automatically.
Make your customer support services more connected at different channels and levels (live chat, email, call center) with instantly retrieved, comprehensive customer details like purchase history or loyalty program membership that can be updated in real time.
Connect your retail CRM with the shopping cart, ERP, order fulfillment and other functional systems that have a direct relation to the quality of your customer service.
Make informed decisions using data-rich analytic dashboards that will guide you through your customers’ behavior and responses to your trade promotions per customer segments. Reporting options also include marketing campaigns performance, sales dynamics and opportunities.
Trade promotion management (TMP) applications enable you to achieve growth for your brand by:
Make informed decisions using data-rich analytic dashboards that will guide you through your customers’ behavior and responses to your trade promotions per customer segments. Reporting options also include marketing campaigns performance, sales dynamics and opportunities.
We develop marketing software to help you turn social media data into a customer acquisition tool:
Ensure more loyal relationships with your clients by tracking and analyzing what makes them satisfied:
Make smarter marketing decisions with,
We develop software to offer unique retail solutions which are tailored to your individual needs. We deal with all types of retail software, including:
The features of our feature-packed ecommerce solution that includes sophisticated technology to accelerate omnichannel retailing include:
Data warrants productivity in online retail. Czario offers smart multi-level data analysis that assists retailers in:
With proficient retailing experts on board, we implement trade promotion solutions that offer maximum footfall and higher lead generation. Our elaborate systems take responsibility for the whole trade promotion cycle that ranges from planning through execution control and complex analysis to devising a more efficient strategy with the newly gathered data in mind.
Be sure the outsourced production of your private labels align with all the market requirements. Our specialists create PLMs that are capable of:
We design sophisticated and intricate loyalty program management systems to help your business gain devoted customers due to:
Our ecommerce consulting services go beyond digital user experience on your retail website and help you manage tasks efficiently. Our consulting services handle everything from awareness, lead generation, to loyalty.
To discover new avenues in E-Retailing and get a free product walkthrough, Get in touch with our experts today.
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