Virtual Assistant Services

In a world where RPA has a key influence in customer communications and relationship, virtual assistants play a pivotal role in catalysing instant responses with multi-tasking capabilities. Humans can now work on core operations while putting the onus of repetitive and error-prone tasks on virtual assistants. Virtual assistants play the role of remote administrative and business support resources that help streamline your business operations.

The highlights of Czario’s VA Services include:

  •   Easy to hire virtual assistants with the ability to multi-task
  •   Professional assistants, to answer calls, schedule appointments, raise tickets etc.
  •   Proactive, efficient, and cost-effective services at faster TAT
  • Why Avail our Virtual Assistant Services?

    With over a decade of handling customer-centric tasks, the experts at Czario can help increase your productivity and customer satisfaction rates with Virtual Assistant Services. We give you virtual assistants on your web portal and landing pages to handle tasks such as data entry, call answering, event planning, scheduling appointments, correspondence management, etc. and can take care of all your business requirements efficiently.

    We program our digital assistants to give relevant, crisp, and timely responses based on the analysis of the customer query or concern using deep learning and AI. We also program them to give empathetic responses based on the customer’s grievance.

    Administrative Tasks provided by our Virtual Assistants

    Data Entry

    Performing data entry tasks is often time-consuming and error-prone. In order to perform tasks like data analysis &conversion, mapping data from one source to another, processing forms containing crucial data, etc. a lot of time is spent which can be reduced by delegating the tasks to reliable virtual assistants.

    You can hire a virtual assistant from Czarioat almost 60% lesser costs than setting up a full-time assistant in-house. With an efficient virtual data entry assistant to take care of your routine administrative work related to data management, you can save time, money, and human resources for other activities that would lead to better business productivity.

    Internet Research

    The internet is an ocean of information that needs to be gathered and sorted. Virtual assistants that are programmed with AI and deep learning capabilities can process your query and make relevant searches based on keywords or closely relevant words. We offer VAs that do the research for you and pick out the most relevant link through internal relevance score.

    These VAs are more prompt and efficient while costing much lesser than a human resource.

    The tasks performed by our VAs include:

  •   SEO and data mining
  •   Identifying the relevance of the information based on relevance score
  •   Sourcing selected information based on purpose
  •   Fact checking with multiple resources
  •   Finding key information on the latest technology
  •   Making recommendations based on related content or tasks
  • Appointment Scheduling

    Planning meetings, scheduling them, inviting participants, and managing changes in plan are important for day-to-day business activities. Rather than hiring a full-time human resource, a VA can be delegated the above tasks. These virtual assistants also provide periodic reminders about an important meeting or schedule, and send e-mail notifications to participants.

    Digital assistants can analyze meetings that coincide and make recommendations for another time slot to schedule a meeting.

    Some of the key tasks of an appointment scheduling virtual assistant are:

    The tasks performed by our VAs include:

  •   Schedule appointments
  •   Confirm appointments via e-mail
  •   Setup automated e-mail reminders
  •   Manage your calendar by exporting crucial appointments
  •   Schedule important meetings with customers
  •   Schedule and organize conventions with stakeholders
  •   Schedule lunch meetings with overseas clients
  •   Plan out-of-town trips to meet prospective buyers
  •   Make plans to participate in business conferences
  •   Call Answering
  •   Correspondence Management
  •   Desktop Publishing Services
  •   Presentations / Spreadsheets Creation
  •   Travel / Airline and Hotel Reservation Notifications
  • Call Answering

    Customers, partners, vendors, prospects, stakeholders may make several calls during the day to your functional hub to get information, provide information, or raise concerns or complaints. It has been noted that 75% of the calls get dropped because of a voice message. Virtual assistants give a professional impact to user calls and they also notify the user over email or sms about the call.

    Tasks our voice-programmed VAs can perform

  •   Answer all your calls with your company’s welcome message
  •   Fix appointments by answering and making calls
  •   Gather information from calls received and pass it on to the relevant department
  •   Maintain a record of all calls answered on a daily basis
  •   Answer calls with a pleasant and professional tone of voice
  • Why hire our Virtual Voice Assistants for handling your inbound calls?

  •   Save up on costs up to 40%
  •   Lesser set up time and more convenience
  •   Have your calls answered even if you are not in office
  •   A virtual assistant can make a note of the caller, number, and purpose of call
  •   Professional and polite approach with multi-lingual support
  •   Remote assistant can prompt the business owner about important calls through email notifications
  •   No training or experience required like in the case of human resources
  •   Security protocols and encryption in place to make sure that information from calls remain confidential
  •   Flexible call script can be provided
  • Why Czario has an edge over others?

  •   Bespoke packages
  •   Skilled Workforce
  •   Faster Turnaround Time
  •   Operational Transparency
  •   Flexibility to scale up or scale down as per the requirements
  •   Dedicated Project Managers for Each Project
  •   Multiple hiring options – On hire, FTE, On Contract, Per Hour, etc.
  •   Both dedicated and task-based assistants
  •   Assistants for 24-hour back-office support
  •   Multi-lingual support
  • How it works?

    We have a simple and effective process in place to get your virtual assistant ready in no time.

  •   Clients tell us their requirements
  •   We find the right virtual assistant for them
  •   SLA and workflows are drafted
  •   We test and instal our VA on your portal or platform
  •   Our VA starts working on your portal/platform
  •   We perform regular VA performance monitoring and generate periodic reports
  •   Follow-up and feedback from you and improvements planning
  • Most businesses are moving towards virtually assisted processes. Don’t be left back!

    Want to curb 40% of your expenses on business assistance services and enjoy high-quality virtual assistance with guaranteed customer satisfaction? Call us today to get your virtual assistant set up.