Managed Testing Services

Organizations that need to hand over their testing endeavors to competent vendors for full-suite and selected testing functions and defined outcomes can opt for the Managed Testing Services.

As an end-to-end managed testing services provider, Czario helps organizations deliver software with maximum quality and minimized risks in frequent iterations. Our domain expertise in QA ensures quality at speed by establishing mature QA processes that seamlessly align with the development process.

We help you outline your testing needs, and shape up an optimal managed testing offer that meets your budget.

Why Czario?

  •   Over a decade of experience in software testing and QA outsourcing
  •   ISO 13485-certified company
  •   Testing processes in compliance with ISO 9001:2015
  •   ISTQB certification of test engineers
  •   Test engineers experienced in both software testing and cross-industry domains

Our Managed Testing Process

  •   Stage 1. Discovery
  •   Czario’s QA consultant audits your existing development and QA processes and available IT infrastructure, analyzes project documentation and interviews key stakeholders to understand the testing scope and specifics related to the requirement. He/she will identify QA-related problems and risks. Based on the obtained information, the QA consultant prepares a detailed collaboration roadmap and testing plan.
  •   Stage 2. Transition
  •   The QA consultant transfers the knowledge obtained at the Discovery stage to our testing team, designs a testing strategy, identifies QA process improvements, and creates a plan for the roll out of the QA process improvements. The test team sets up required tools and takes on the responsibility for the test process management and the quality of software under test.
  •   Stage 3. Service delivery
  • The test team starts principal project activities comprising of test planning, test design, test execution and test reporting. We also iterate processes if necessary.

    •   Test planning
    • We design a consistent test strategy with regard to potential risks and constraints, assign resources with relevant industry and technology domain specialization, while choosing an optimal approach to test environment configuration and other parameters.

    •   Test design
    • With the targeted end-user in mind, we design reusable, modular test cases with standardized naming and structure and prepare representative test data with regard to data privacy and compliance with security regulations.

      If automated testing is included, we model flexible test automation architectures that stay relevant in the long term and do not require much redesigning with changing project requirements.

      Test execution

      The scope of software testing we execute includes but is not limited to the following testing types:

    •   Goal-based
    • Functional
    • Usability
    • Security
    • Performance
    • Configuration
    • Localization
    •   Automation level-based
    • Manual
    • Automated
    • Automated UI testing
    • API testing
    •   Application type-based
    • Web applications
    • Cloud applications (SaaS, PaaS)
    • Mobile applications (iOS, Android, Windows Phone, cross-platform)
    • Desktop applications
    •   Software delivery lifecycle Stage-based
    • New feature testing
    • Regression testing
    • Release testing
    •   Stage 4. Service evolution
    • Once the planned activities function well, we start to continuously review and improve the established QA processes by:

    • Extending the service scope with relevant testing types, e.g., performance testing, security testing.
    • Extending the service scope with relevant service elements, e.g., TCoE (Testing Center of Excellence) setup.
    • Increasing the share of automated tests.
    •   Value-added Services
    • In addition to the managed testing services, we can provide the following services:

    • Testing Center of Excellence setup, assessing your organization’s readiness and creating a TCoE transformation roadmap.
    • Business process validation, checking the viability of your software for your business processes on a project, periodic or continuous basis.
    • Pre-certification aid, verifying your application’s compliance with relevant general (for instance, GDPR) and industry-specific (e.g., HIPAA in medical and pharmaceutical industries, PCI DSS in financial services and banking) regulations and standards.

    Why Czario’s Managed Testing Services?

    High-quality software

    We minimize software quality risks because of:

  •   Mature testing processes.
  •   Test engineers with deep technological know-how and domain-specific expertise.
  •   Complete coverage of software quality aspects, including performance, security, reliability, and others.
  • On-time releases

    We tailor testing processes to the pace of your project whether it follows the Agile or the Waterfall methodology and set up testing processes for projects with CI/CD pipelines. We further improve testing velocity because of:

  •   Reduced time for knowledge transfer owing to test engineers’ interdisciplinary expertise and consistent test document management.
  •   A mature approach to testing process management with minimized bottlenecks.
  •   A shift-left approach, with testing activities starting at the early stages of the software delivery life cycle.
  • Optimized testing costs

    We help you optimize testing costs due to:

  •   Flexibility in allocating testing domain resources within previously agreed limits in case of fluctuating project load.
  •   Prioritization of testing activities with regard to the probability and outcome of defects.
  •   Unification of test automation tools across products for reduced licensing, redevelopment and maintenance costs and accumulation of reusable test actions due to high-level interaction libraries.
  • Want to launch your applications without crossing release deadlines or missing out on testing activities? Connect with our Managed Testing team and make testing a cakewalk.

    AZURE Managed Services by Czario include:

  •   Azure Compute
  •   Azure Containers
  •   Azure DevOps
  •   Azure Integration
  •   Azure Migration
  •   Azure Storage
  •   Azure Database
  •   Azure Analytics
  •   Azure AI + Machine Learning
  •   Azure Internet of Things
  •   Azure Networking
  •   Azure Media
  •   Azure Security
  •   Azure Identity
  •   Azure Web
  •   Azure Mobile
  •   Azure Management and Governance
  • Czario’s end-to-end AZURE managed services Processes

    AZURE administration and troubleshooting

  •   AZURE service administration
  •   AZURE services Configuration
  •   AZURE services training
  •   AZURE resources usage configuration
  •   Bi-directional data flow control for AZURE components
  •   Periodic data backup from AZURE resources
  •   Troubleshooting issues due to improper service configurations, server overloads, with identification of root causes and log management
  • AZURE infrastructure monitoring

    Our services are equipped with know-how and technical expertise in Azure Monitor, Nagios, Zabbix, Prometheus, etc. AZURE experts at Czario can tactfully diagnose and prevent configuration and security issues earlier to avoid system downtime and glitches. We offer periodic and detailed reports on your AZURE-based IT infrastructure performance and resource utilization (e.g., CPU, memory, network utilization).

    AZURE usage optimization

    Information gathering, segmentation, prioritization is business need-focussed while we work on your AZURE infrastructure and architectural design. Our AZURE experts develop a strategy to rightly fit the AZURE services you use, address your pain points, and optimize your costs by re-utilizing your available capacities to improve efficiency.

    AZURE infrastructure evolution

    Our AZURE managed services team helps plan changes and business expansions for implementation in your AZURE environment. Our experts help you align the best practices to AZURE services implementation and accommodate the planned changes to avoid downtime. We back your development and support teams in adapting to a dynamic AZURE environment while addressing the pain points deftly.

    Benefits of Czario’s AWS Managed Services

    Optimum Service Costs

    Through appropriate resource utilization and reuse of existing resources, we ensure optimized costs for AZURE Managed services. You can expect the following benefits from us:

  •   Regular consumption monitoring and resource utilization through intelligent dashboards
  •   Alignment of scaling policies for AZURE to achieve optimal services response
  •   Right selection of instance types, virtual machines and storage classes to suit your application workloads
  •   Our seasoned experts use mature ITSM processes and infrastructure as code (IaC) approach to reduce AZURE administration costs
  •   Change proposals and enhancement plans in your AZURE-based applications
  •   Due to the consolidated billing and SLA-governed affordable prices, you can be assured of strict budget alignments
  • Highly Reliable AZURE-based applications and services

  •   We ensure that data loss and corruption are averted from your IT infrastructure through a high level of failover automation for your AZURE-based applications
  •   We provide end-to-end support in the monitoring of your AZURE services, or the applications running on the top of AZURE with our own efforts
  • Value for Money Evolution of AZURE Applications

    Our DevOps expertise, i.e. implementing the CI/CD pipeline, applying the IaC approach, automation of the infrastructure configuration process, etc. helps handle change implementations smoothly on your AZURE infrastructure.

    Measure KPIs and SLOs for Evaluation of our Services

    We help our clients gain visibility into the services we deliver and transparency over our performance. Customers have a free hand over the quality control of our efforts based on KPIs and SLOs, so that, there is assurance that our services contribute to the reliability of your applications and services. Within our KPI system, we propose to cover all the important aspects of our AZURE managed services.

    Steps in Czario’s AZURE Managed Services Process

  •   Step 1. Project Analysis & Takeover
  •   We analyze your current IT scenario considering factors like infrastructure architecture, AWS configurations, etc.
  •   We interview your business and technical stakeholders to get insights into your existing solutions, infrastructure, and expectations on the services subscribed, process descriptions, technology roadmap, etc.
  •   We prepare an SLA and agree on KPIs and SLOs
  •   We take up the responsibility of managing your AWS-based applications and services
  •   Step 2. Service delivery
  •   We provide AWS managed services based on the SRS and MOU
  •   We do a regular analysis of events and results to check the quality of our AWS managed services and provide you with detailed reports (weekly and/or monthly) to ensure total transparency and accountability
  •   Step 3. Improvements
  • To regularly improve and optimize your AWS-based IT environment performance, reliability, and associated costs, we provide proposals on possible process improvements every quarter and hold meetings.

    We have a stellar team of dedicated contract managers, service delivery managers, operations managers, DevOps specialists, system administrators, AWS managers, team leads, and account managers to handle our AWS Managed services in collaboration with your in-house team.

    Some of the activities carried out by them include:

  •   Budget Changes
  •   SLO Adjustment
  •   KPI Reviews
  •   Satisfaction Analysis
  •   Contract change management
  •   Escalation handling and troubleshooting
  •   Customer relationship
  •   Task Scheduling
  •   Risk Management
  •   Process Adjustment
  •   Daily Scrum Meetings
  •   Task Prioritization
  •   Resource Management, and more
  • Want to leverage your AWS Services, keep them highly available, risk-free, well-managed, cost-efficient, updated, and reliable? Contact our core team of certified AWS Experts Today!